Policies, Terms & Conditions
Accepted Payment Methods —
We accept Visa, MasterCard, American Express, Paypal and prepaid Checks.
Sales Tax —
Sales tax is applicable on orders shipped to addresses in the state of California. The rate of sales tax for California residents is 8.75%. Shipping charges will not be taxed.
Wedding Invitations: Please see the ➸ Process Page for the approximate timeline for shipping custom printed work. If you have already placed an order your contract will provide you more specific dates.
Social Stationery: We ship all online social stationery orders within 48 hours from your purchase.
Our shipping courier is Priority Mail via the United States Postal Service. We will provide a shipping confirmation e-mail with tracking information when your order is ready for shipment. All orders will require a signature upon delivery.
Terms and Conditions —
We do not accept returns on custom printed pieces nor for online paper orders. If your custom items were delivered damaged we will reprint the item (s) but we will need the damaged merchandise returned to us so we can file a claim with the shipping courier. If you online paper order was damaged and/or the wrong merchandise was shipped we will replace these items at our expense.
The customer is responsible for upfront shipping and insurance costs on returns. Please provide us a receipt and we will reimburse you for these expenses.
Your privacy is important to us. Your personal information is for internal purposes only. We will not share or sell this information to an outside party. All of the information that you provide will be kept confidential.